Aviation Courses – Bharat Sevak Samaj

Diploma in Airline, Tourism & Hospitality Management
Eligibility: +2 & Graduation
Duration: 1 Year

Diploma in Air Hostess Training
Eligibility: +2
Duration: 1 Year

The aviation industry offers 56.6 million jobs globally. The Indian aviation industry is estimated to become the third largest aviation market in the world by 2020. It offers great career opportunities to all the Airport Management professionals at various domestic and international airports and airlines. GAET offers career- building courses to train you for the exciting world of aviation, hospitality, travel & tourism.


  • Introduction to Airline Industry, History & role
  • Aircraft and Aircraft types
  • Tourism Industry & the role played by different tourism sectors in the growth of Aviation Industry
  • Fares, Fare Calculation, Global Distribution System (GDS), booking types
  • Route Information, In-flight Sales, Service Excellence & Service Recovery, Announcement, Standing Order, Galley Management, Food and Beverage Services, Menu Knowledge etc.
  • Airport Ground Handling Services – Airport Division and Hierarchy, Arrival Procedures, RAMP Management, Frequent Flyer Programme, Airport Familiarisation & Visit, Baggage Make up Area, Baggage Handling, Boarding Gate Formalities, Guest Relations, Telephone handling, Ticketing, Baggage Control and Basic Reservation System, Industrial Visit to Airports, Aviation law and Aircraft Rules and Regulation, Air Traffic Control, Air transportation safety & security, Aircraft Maintenance management, Air cargo & transportation, Load & Trim
  • Personal Development programs and Soft Skills – Value education & Human rights, Grooming, PD, Group discussion, MS office, Yoga, Communication, Business communication, Spoken & communicative English, CV preparation, Interview skills, Telephone etiquette, Role of the Service Provider, Know the Different Guest Profiles, Specific Guest Engagement Skills, Communication Cue, Listening Acumen & Complaints handling
Affiliated to Bharat Sevak Samaj

Career Prospects

  • Airlines
  • Cabin Crew
  • Ground Handling
  • Airport Management
  • Reservation Agents
  • Business Development Managers
  • Tour Planners, Travel Agencies, Tour operators
  • Financial Executives for Airports and Airlines
  • MICE Tourism, PR & Hospitality Sectors