BBA Aviation Management
Eligibility: +2
Duration: 3 Years

Diploma in Airline and Airport Management
Eligibility: Degree
Duration: 1 Year

Approved by Bharathiar University

Do you like to travel round the world and learn new cultures? Do you enjoy interacting with people? Then you’re built for the hospitality industry. Globally, there are hundreds of airlines recruiting trained professionals and we equip you with the edge to go ahead and grab these job opportunities. Find your calling with us at GAET. We offer intensive, frequently-upgraded course modules to give you an edge over others. In-flight experience, projects and seminars will keep you updated on the latest developments in this field.


  • Introduction to Airline Industry, History & role
  • Aircraft and Aircraft types
  • Tourism Industry & the role played by different tourism sectors in the growth of Aviation Industry
  • Fares, Fare Calculation, Global Distribution System (GDS), booking types
  • Route Information, In-flight Sales, Service Excellence & Service Recovery, Announcement, Standing Order, Galley Management, Food and Beverage Services, Menu Knowledge etc.
  • Airport Ground Handling Services – Airport Division and Hierarchy, Arrival Procedures, RAMP Management, Frequent Flyer Programme, Airport Familiarization & Visit, Baggage Make up Area, Baggage Handling, Boarding Gate Formalities, Guest Relations, Telephone handling, Ticketing, Baggage Control and Basic Reservation System, Industrial Visit to Airports
  • Personal Development programs and Soft Skills – Value education & Human rights, Grooming, PD, Group discussion, MS office, Yoga, Communication, Business communication, Spoken & communicative English, CV preparation, Interview skills, Telephone etiquette, Role of the Service Provider, Know the Different Guest Profiles, Specific Guest Engagement Skills, Communication Cue, Listening Acumen & Complaints handling
  • Management topics covered – Management Process, Financial accounting & Basic Mathematics
  • Environment studies, Organisational Behaviour, Economics for executives, MIS, Taxation and Law Practice, Retail Environment, HR Management, Financial Management, Business law, Airline finance and Insurance, Aviation law and Aircraft Rules and Regulation, Air Traffic Control, Air transportation safety & security, Aircraft Maintenance management etc.

Career Prospects

  • Airlines
  • Cabin Crew
  • Ground Handling
  • Airport Management
  • Reservation Agents
  • Business Development Managers
  • Tour Planners, Travel Agencies, Tour operators
  • Financial Executives for Airports and Airlines
  • MICE Tourism, PR & Hospitality Sectors